Goal:
Create a platform that allows bank representatives and credit officials to provide customer services to their customers in the areas of loan origination and processing for commercial loans, improving their current process while making the technical solution scalable and easy to maintain and update.
Business Challenges:
IBC Bank uses manual means to process their consumer loans with combination of SharePoint forms, excel sheets and manual data entry in peripheral systems including the core system to manage their commercial loan services. This prevented IBC from having an automated standardized end-to-end flow of the process of commercial loans from origination to uploading to core and funding.
The Solution:
Y&L Consulting was selected to create a Loan Management system to support the credit and loan operations in the areas below:
· Deal capture
· Underwriting
· Approval
· Processing and Documentation
· Review
· Onboarding
· Closing
· Monitoring and Servicing
· Renewals
Value for Business:
The new platform allows users to have streamline the processes used by the credit team on their loan management operations, facilitating the account creation and modification flows, incorporating PPI information validation, while managing the end to end operation from documents gathering and storage on the bank imaging system to the uploading of the data to the core system. The modernization of the look and feel and wizard interface facilitated easier adoption, and the project also helped ensure that future changes to the application will be easier and more cost effective to execute.
Key Services:
· Enterprise collaboration portal
· Enterprise architecture
· Custom software development
· Quality assurance
· Project management
· System integration
· Reporting
Key Benefits:
· Process improvements
· Easier access to data
· Enhanced User Experience
· Multi Browser/Device access
· High Availability / Scalability
Technologies:
· Angular
· .NET Core
· Kafka
· SQL Server
Executive Summary:
Industry: United States, Financial services, Banking
Business Challenge: Modernize the technology platform for high availability and Scalability and Standardize the Customer services operations relates to Loan Management Operations
Solution: Creation of a new platform with an improved user interface, incorporating concepts of Responsive Design and allowing for the use of the application in multiple browsers/locations.
Business Value:
· Quick and easy access to customer account information facilitated by the new user interface
· Users will have access to the application from multiple devices and browsers
· Modernized platform that is easier to use, more cost effective, and allows for continued improvement
Client Reference:
Dalia Martinez
Executive Vice President
Corporate Operations
IBC Bank
