Your IT Helpdesk — Perception Is Reality.

“It’s okay, we’ll get you reconnected to your printer” – an empathetic IT Helpdesk. Do people in your company complain about the IT department? It’s not uncommon. However, the comments may be misdirected. Recently, I was speaking with someone out in California who stated “Our IT department is the worst.” That’s a pretty strong statement. […]

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