Addressing a Negative Closing Ratio
Client wanted to determine their pricing sweet-spot on their core product lines along with insight around their quoting lifecycle: won vs. lost quotes. The objective was to create an end-to-end solution prototype consisting of database integration with front-end delivery. Our analysts loaded a Teradata database and, using Tableau, began to [...]
Predictive Revenue Model
The client wanted to predict, week-over-week, where revenue would be 10-weeks out. Our analysts determined the delta between revenue and guided revenue. If the delta was above the set threshold, our automated business rules identified the product line causing the impact down to the regional level so immediate action could [...]
Service Desk Dashboards & Reporting
Y&L provided client real-time PowerBI Dashboards that automatically ingested, transformed, and provided visualization for operational metrics. The dashboards included drill-down into incidents, service requests, change requests, star performers, and trends. Dashboards were built to be mobile-friendly and a landing page with helpful tips and feedback loops was implemented. To maximize [...]
Improving Help Desk Reporting Metrics
Utilizing the client’s Excel data, a dashboard was created to manage and visualize help desk activities. The Excel data was imported into Tableau and our team implemented numerous best practice data metrics, dimensions, and aggregate key performance indicators. The dashboard was able to drill-down from a top-level view to a [...]
Business Intelligence & Analytics
Big Data, Analytics, Governance, AI, IoT/IIot, RPA and the like all fit into this bucket. While some are emerging technologies and others are software and scientific practices they all deal with data. Learn how we can help you turn data into insight.
Marketing Dashboards Powered By Y&L
You might have the brightest data scientist, the most powerful analytical tools on the market but if the data doesn’t present insight in a way meaningful to business people so they can take action, then it’s still just data. Watch how data can turn into insight with powerful marketing dashboards.
Digital Marketing Tools & Enhanced Decisioning Dashboards
Digital disruption is causing companies to re-think their business models as new entrants put a new spin on things. Years ago you called a cab, now you use an app and some individual in their personal car picks you up. Marketing tools have advanced thanks to innovations in technology. Now, [...]