Empower Your Enterprise with Pega

In an age where customer expectations and operational demands are rapidly evolving, organizations must adopt intelligent automation and agile business processes to stay competitive. Y&L’s Pega Services enable enterprises to streamline operations, enhance customer engagement, and drive innovation with scalable, future-ready solutions. Whether you’re beginning your Pega journey or optimizing a mature environment, our comprehensive offerings and industry expertise ensure you unlock the full value of Pega for your business.

 Y&L’s Pega Service Portfolio

Comprehensive Pega Services for Every Stage of Your Digital Transformation

Pega Advisory & Strategy

Define a clear roadmap for transformation. Our Pega-certified consultants assess your business processes, digital maturity, and strategic objectives to craft a tailored Pega adoption and optimization strategy. We help you prioritize automation opportunities, conduct ROI analysis, and set a phased approach for successful Pega implementation.

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Pega Implementation & Modernization

Achieve rapid and robust Pega deployments with Y&L’s agile, full lifecycle delivery model. We manage everything from requirements gathering and solution design to configuration, integration, and go-live. Our expertise spans Pega BPM, CRM, Case Management, Workflow Automation, and Digital Process Automation (DPA), ensuring alignment with your business needs and industry standards.

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Pega Platform Modernization & Migration

Stay ahead with the latest Pega capabilities. Y&L manages complex platform upgrades, migrations from legacy systems, and modernization initiatives, ensuring minimal disruption and maximum value realization.

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Pega Robotics & Intelligent Automation

Transform business operations with Pega Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA). We design, develop, and deploy intelligent bots and cognitive automation solutions that streamline repetitive processes, reduce errors, and improve productivity.

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Pega Center of Excellence (CoE) Services

Build a scalable foundation for enterprise-wide automation. Y&L helps you establish and mature your Pega CoE, including governance frameworks, best practices, reusable components, and continuous improvement models. Our CoE services drive consistency, accelerate delivery, and maximize ROI.

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Pega Application Development & Customization

Accelerate digital innovation with low-code/no-code application development on the Pega platform. Our team builds custom business applications, leverages Pega’s UI/UX capabilities, and integrates AI-driven decisioning for seamless, user-centric solutions.

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Pega Integration Services

Connect Pega seamlessly with your enterprise ecosystem. Y&L enables integration with ERP, CRM, cloud platforms, and third-party systems, ensuring unified, end-to-end process automation and data consistency.

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Pega Managed Services & Support

Ensure operational excellence with proactive, 24/7 managed services. We offer platform monitoring, performance tuning, incident management, upgrades, and continuous enhancements—keeping your Pega environment secure, compliant, and optimized for evolving business needs.

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Pega Testing & Quality Assurance

Deliver high-quality solutions with automated functional and performance testing. Y&L implements robust QA frameworks using tools like Selenium and Neoload to ensure reliable, scalable, and user-friendly Pega applications.

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Pega Training & Enablement

Drive user adoption and maximize ROI with targeted training and enablement programs. We offer role-based training for business and technical users, hands-on workshops, and ongoing support to empower your teams for long term success.

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Staff Augmentation & Expert Advisory

Access certified Pega professionals for project delivery, CoE setup, or to augment your in-house teams. Y&L provides flexible staffing models, coaching, and expert advisory to bridge skill gaps and accelerate your digital transformation.

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Industry-Focused Pega Solutions

Pega’s powerful platform, combined with Y&L’s industry expertise, enables organizations to address sector-specific challenges:

Streamline supply chain, automate quality management, and enhance customer service.

Modernize customer onboarding, automate compliance, and deliver personalized experiences.

Enhance omnichannel engagement, automate order management, and personalize customer journeys.

Optimize asset management, regulatory reporting, and field operations.

Digitize citizen services, case management, and licensing workflows.

Digitize patient journeys, automate claims processing, and ensure regulatory compliance.

Y&L’s Pega Advantage

Innovation, Expertise, and Measurable Value.

Pega Advisory & Strategy

Define a clear roadmap for transformation. Our Pega-certified consultants assess your business processes, digital maturity, and strategic objectives to craft a tailored Pega adoption and optimization strategy. We help you prioritize automation opportunities, conduct ROI analysis, and set a phased approach for successful Pega implementation.

Pega Implementation & Modernization

Achieve rapid and robust Pega deployments with Y&L’s agile, full lifecycle delivery model. We manage everything from requirements gathering and solution design to configuration, integration, and go-live. Our expertise spans Pega BPM, CRM, Case Management, Workflow Automation, and Digital Process Automation (DPA), ensuring alignment with your business needs and industry standards.

Pega Platform Modernization & Migration

Stay ahead with the latest Pega capabilities. Y&L manages complex platform upgrades, migrations from legacy systems, and modernization initiatives, ensuring minimal disruption and maximum value realization.

Pega Robotics & Intelligent Automation

Transform business operations with Pega Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA). We design, develop, and deploy intelligent bots and cognitive automation solutions that streamline repetitive processes, reduce errors, and improve productivity.

Pega Center of Excellence (CoE) Services

Build a scalable foundation for enterprise-wide automation. Y&L helps you establish and mature your Pega CoE, including governance frameworks, best practices, reusable components, and continuous improvement models. Our CoE services drive consistency, accelerate delivery, and maximize ROI.

Pega Application Development & Customization

Accelerate digital innovation with low-code/no-code application development on the Pega platform. Our team builds custom business applications, leverages Pega’s UI/UX capabilities, and integrates AI-driven decisioning for seamless, user-centric solutions.

Pega Integration Services

Connect Pega seamlessly with your enterprise ecosystem. Y&L enables integration with ERP, CRM, cloud platforms, and third-party systems, ensuring unified, end-to-end process automation and data consistency.

Pega Managed Services & Support

Ensure operational excellence with proactive, 24/7 managed services. We offer platform monitoring, performance tuning, incident management, upgrades, and continuous enhancements—keeping your Pega environment secure, compliant, and optimized for evolving business needs.

Pega Testing & Quality Assurance

Deliver high-quality solutions with automated functional and performance testing. Y&L implements robust QA frameworks using tools like Selenium and Neoload to ensure reliable, scalable, and user-friendly Pega applications.

Pega Training & Enablement

Drive user adoption and maximize ROI with targeted training and enablement programs. We offer role-based training for business and technical users, hands-on workshops, and ongoing support to empower your teams for long term success.

Staff Augmentation & Expert Advisory

Access certified Pega professionals for project delivery, CoE setup, or to augment your in-house teams. Y&L provides flexible staffing models, coaching, and expert advisory to bridge skill gaps and accelerate your digital transformation.

Our Pega Delivery Approach

Structured, Collaborative, and Outcome-Focused.

Discovery & Assessment

Analyze business processes and identify automation opportunities with a tailored Pega roadmap.

Blueprint & Solution Design

Architect scalable, secure solutions using Pega best practices and industry templates.

Agile Implementation & Integration

Iterative, transparent delivery cycles for rapid value realization and seamless integration.

Change Management & Enablement

Drive adoption with structured change management, targeted training, and stakeholder engagement.

Go-Live, Hypercare & Continuous Improvement

Provide structured support, real-time monitoring, and ongoing enhancements for sustained business value.

Ready to Transform with Pega?

Take our Pega Readiness Assessment or schedule a consultation with our Pega experts. Let’s architect your next era of digital agility—together.

Frequently Asked Questions

We align every engagement to your KPIs, use proven methodologies, and leverage Pega and industry benchmarks for measurable outcomes.

Yes, our expertise spans Pega’s cloud and on-premises deployments, including integration with legacy and modern systems.

We provide structured change management, end-user training, and ongoing support to drive adoption and maximize ROI.

We have deep experience across manufacturing, financial services, healthcare, utilities, retail, and the public sector.