The Office of the Inspector General (OIG) needed an application for referral assignments and investigations tracking that would work for both the Claims Investigations and Field Investigations units. The OIG wanted the new application to make sure that all referrals were assigned, all investigations were tracked, over-payments were accurately calculated, and claims were established in a timely manner. A total of four Y&L consultants were assigned to this project.
The project required making large scale database and service changes to create a system that allowed fraud monitoring and prevention. The scope also included large scale data transformations to create elaborate reports for inter-agency and intra-agency consumption. There were also extensive batch changes, including coordination with outside agencies. The client was highly appreciative of the quality of the work performed, as well as the service and flexibility of Y&L in accommodating budget and staffing constraints.